At PRIA, every order is carefully prepared and packed by our team to ensure your pieces arrive safely and in perfect condition.
SHIPPING ORIGINS
PRIA operates from two locations to provide efficient delivery across the UK and Europe:
United Kingdom orders are dispatched from London, UK.
Spain and European orders are dispatched from Madrid, Spain.
The shipping options available at checkout will depend on your delivery location.
PROCESSING TIMES
Please allow 1–3 business days for your order to be prepared before dispatch.
During launches, promotions or periods of high demand, processing times may be slightly longer.
Please note that processing time is separate from the estimated delivery time.
UNITED KINGDOM SHIPPING
Orders within the United Kingdom are dispatched from London via Royal Mail Tracked 48.
Standard Tracked Shipping: £4.99
Estimated delivery: 2–3 business days after dispatch
FREE shipping: Orders over £100
Tracking information will be provided once your order has been dispatched.
Local Collection – London
FREE Local Collection is available in London only.
If this option is available for your location, select Local Collection at checkout. Once your order has been confirmed, please contact PRIA Customer Service via WhatsApp to arrange your collection.
Local Collection is not available outside London.
SPAIN SHIPPING
Orders within Spain are dispatched from Madrid via Packlink.
Standard Shipping: €4.99
Estimated delivery: 1–3 business days after dispatch
FREE shipping: Orders over €100
Tracking information will be provided once your order has been dispatched.
Local Collection – Madrid
FREE Local Collection is available in Madrid only.
If this option is available for your location, select Local Collection at checkout. Once your order has been confirmed, please contact PRIA Customer Service via WhatsApp to arrange your collection.
Local Collection is not available outside Madrid.
EUROPEAN SHIPPING
For orders to European destinations outside Spain and the United Kingdom, please select “Shipping Across Europe” at checkout.
Once your order has been placed, please contact our Customer Service team via WhatsApp to arrange the shipping of your order.
Shipping costs and estimated delivery times will depend on the destination and will be confirmed when arranging your shipment with our team.
Please note: European shipping costs are handled separately and are not included in your order total at checkout.
CONTACT US ON WHATSAPP
Our team will be happy to help you arrange the most suitable shipping option for your destination. 🤎
TRACKING
Once your order has been dispatched, you will receive tracking information where available.
Please allow some time for the tracking information to update after your parcel has been handed over to the courier.
DELIVERY TIMES & DELAYS
All delivery times are estimates and begin after your order has been processed and dispatched.
While we work with reliable shipping partners, delivery times may occasionally be affected by courier delays, customs procedures, weather conditions or other circumstances outside PRIA's control.
If you experience an issue with your delivery, please contact our Customer Service team and we will assist you.
INCORRECT SHIPPING INFORMATION
Please carefully check your name, delivery address, postcode and contact information before completing your order.
PRIA cannot be held responsible for delays or returns caused by incorrect or incomplete delivery information provided at checkout.
If you notice an error in your shipping details, please contact us as soon as possible. If your order has not yet been dispatched, we will do our best to update the information.
Once an order has been dispatched, we may not be able to change the delivery address.
CUSTOMS & DUTIES
Orders dispatched from Madrid to destinations within the European Union (EU) are not subject to customs import duties between EU member states.
For destinations where customs duties, import taxes or other local charges apply, these charges are determined by the destination country's regulations and may be the responsibility of the customer.
PRIA is not responsible for delays caused by customs procedures.
QUESTIONS ABOUT YOUR ORDER?
If you have any questions regarding shipping, tracking or Local Collection, please contact our Customer Service team:
WhatsApp: +44 07885745359
Email: info@priaactivewear.fit
We'll be happy to help. 🤎
Thank you for choosing PRIA.
